15 Percent Of Clients Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of possible clients won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

89% Of Buyers Like To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, customers prefer to read reviews on their mobile phones.

Source: Statista

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your customers develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

One-half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated material has an indisputable impact on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have great and awesome rankings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

70 Percent Of Customers Choose To Learn About A Business Through Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

American Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users describe your product and services, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those very same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat customers well normally flourish, review sites help make sure of that.

Source: Statuslabs