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73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective clients are trying to find. Practically a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online ratings statistics, we found out that a company requires to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
American Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.
Source: Statista
89% Of Customers Read A Companies Responses To Reviews
Not only do most consumers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read much more reviews to get an idea of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users explain your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably normally succeed, review websites help make sure of that.
Source: Statuslabs
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Communicating with your customers creates trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you quickly decide on a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs