The Typical Review Word Count Has Become 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

Reviews Posted On Twitter Can Improve Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick an attorney or a physician.

Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

83% Of All Young Customers Were Asked To Give A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Income

Businesses that treat consumers honorably generally prosper, review websites help make certain of that.

Source: Statuslabs

82 Percent Of Consumers Check Out Review Sites Because They Want To Buy A Service Or A Product And Wish To Get The Facts About Business Products And Services.

Users come because they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

70 Percent Of Consumers Prefer To Find Out About A Business Via Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the general popularity of a site can just go so far.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Likely Leave A Review

More than a 35% would submit a review to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. However, they understand the massive effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of companies have excellent and exceptional ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

74 Percent Of Regional Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online scores stats, we discovered that a company requires to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.

Source: Capterra

95% Of Unhappy Consumers Will Go Back To A Business If A Business Manages To Resolve Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday