98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Normally, 142 million customers check out Yelp every month. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are much more likely to work with a professional based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Many Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating in fact helps your overall rating.

According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made rapidly.

Online reviews are clearly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

If They Were Asked, 77% Of Consumers Would Certainly Submit A Review

More than a 35% would do it to inform others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

Lately reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Considering that the vast majority of customers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Majority Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score

This stat is among many that highlight the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a best five star rating.

Source: Brightlocal

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 6% Of Customers Don't Rely On Consumer Reviews At All

According to client review stats, a whopping 19 percent of customers always trust online reviews and never ever a buy without reading reviews first.

Source: Statista

More Than Half Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online scores statistics, we learnt that a business requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an indisputable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal