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74% Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online ratings data, we discovered that a business needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Due To The Fact That They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Websites.
Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly choose one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Positive Reviews Encourage 68% Of Customers To Use Local Businesses
Because the vast bulk of consumers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic popularity of a website can only go so far.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat customers fairly generally succeed, review sites help make sure of that.
Source: Statuslabs
If A Business Manages To Solve Problems Rapidly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Business
Consumers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday