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83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Only 6% Of Customers Do Not Trust Customer Reviews At All
According to customer review data, a whopping 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
89% Of Clients Review A Companies Reactions To Reviews
Not only do many shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
The Majority Of Popular Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your consumers develops trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may expect, customers who feel this way are happy to invest more cash with a business.
Source: Statuslabs