86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a doctor or an attorney.

Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

If A Business Deals With Problems Quickly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also affect our buying decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

77% Of Clients Would Definitely Give A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium

USA Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Service

This stat is one of many that show the value of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more important than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for businesses with an ideal five star score.

Source: Brightlocal

The Average Review Length Has Become 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone