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86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Negative Reviews As Well
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two thirds of companies have excellent and exceptional ratings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses really use them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
72% Of Clients Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need client reviews. There is no other way around it. Customers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
Consumers Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users explain your product or service, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Instead Of Advertisements
Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best method to discover the truth about a product or service.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal