Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers honorably usually succeed, review sites help make sure of that.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and outstanding rankings. Just 5% of companies have a ranking below 3 stars.

Source: Brightlocal

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp every month. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements choose to take note of clients' recommendations online.

Source: Statuslabs

Since They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come because they have actually currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

If A Business Deals With Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Return To A Business

Clients do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There's no way around it. Clients are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'very often'.

Source: Trust You

The Typical Review Length Has Actually Become 65% Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online ratings data, we found out that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal