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74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores data, we discovered that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Software Reviews Influence Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.
Source: Capterra
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to consumer review statistics, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get a better idea of how business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a lawyer or a doctor.
Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated material has an indisputable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of All Young Consumers Were Asked To Post A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
89% Of Clients Read A Companies Reactions To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as guidance from friends and family.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to decide on a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Since the huge bulk of consumers check out reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
82 Percent Of Customers Go To Review Sites Due To The Fact That They Wish To Buy An Item Or A Service And Want To Get The Truth About The Businesses Product Or Services.
Review websites are locations that people go to get the facts about a item, business or service . Due to the fact that they have actually already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal