52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers expect to see some negative reviews.

Source: Capterra

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and ranking data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your consumers develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews stay without a response. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when customers have to choose a service provider.

Source: DemandGenReport

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

United States Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.

Source: Statista

15 Percent Of Customers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs