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77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star score is the first thing consumers see. Still, users take notice of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you quickly choose one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the large majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Clients Review A Businesses Feedback To Reviews
Not only do the majority of individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
83 Percent Of Customers Don't Trust Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements select to take note of consumers' recommendations online.
Source: Statuslabs
67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Reviews Posted On Twitter Can Help Increase Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats show the general popularity of a site can only presume when it comes to trust.
Source: Review Trackers
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Customers Might Spend 31% More With A Business That Has Terrific Reviews
Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
Google Represents 57.5% Of All Reviews Around The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers