Only 6 Percent Of Customers Don't Trust Customer Reviews At All

According to client review statistics, a massive 19 percent of consumers constantly trust online reviews and never ever a purchase without reading reviews initially.

Source: Statista

The Majority Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are apparently the more opinionated ones.

Source: Statista

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

Favorable Reviews Motivate 68% Of Consumers To Use A Local Business

Given that the large majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat consumers fairly usually flourish, review sites help ensure of that.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't affect just the clients. Potential team members likewise look at ratings and read reviews.

Source: Deloitte

Many Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking actually helps your overall rating.

According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

A Single Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'very influential'.

To show the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how attractive your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

77% Of Customers Would Likely Post A Review If They Were Asked

More than a 35% would submit a review to notify others about their customer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews remain without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone