64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile web browser, consumers choose to read reviews on their mobile devices.

Source: Statista

Just 6% Of Customers Don't Rely On Client Reviews At All

According to consumer review stats, a whopping 19 percent of consumers always trust online reviews and never a purchase without checking out reviews initially.

Source: Statista

US Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses really make use of them.

Although we now know why consumer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

More Than Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online rankings data, we found out that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential consumers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and ranking data reveal people value the opinion of peers more than any other content.

Source: Collective Bias