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98% Of Yelp's Site Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers go to Yelp each month. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
77% Of Customers Would Certainly Post A Review If They Were Asked
More than a 35% would do it to advise others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
82% Of Consumers Check Out Review Sites Because They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.
Users come because they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Considering that the huge majority of consumers read reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Visitors Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Company
This stat is one of numerous that show the value of online ratings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more crucial than ever.
57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for services with a best five star score.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you quickly pick a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
Google Represents 57.5% Of All Reviews Worldwide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers