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72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still need client reviews. There is no skirting around it. Customers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
70% Of Customers Choose To Find Out About A Business Through Reviews And Posts, Instead Of Ads
Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly normally prosper, review websites help make certain of that.
Source: Statuslabs
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
74 Percent Of Regional Companies Have At A Minimum, One Google Review
One review is far from adequate to improve your site's SERP ranking.
Taking a look at online rankings data, we learnt that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
83 Percent Of Clients Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads select to focus on consumers' recommendations online.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Many Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score really helps your overall rating.
According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center