Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

83 Percent Of Consumers Do Not Rely On Advertising

The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take notice of clients' recommendations online.

Source: Statuslabs

Reviews Published On Twitter Can Help Boost Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers expect to see some negative reviews.

Source: Capterra

If A Business Makes An Effort To Fix Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Customers Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

More Than Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

Over Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers delighted is more important than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for businesses with a perfect five star score.

Source: Brightlocal

89% Of Consumers Browse A Companies Replies To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a service provider.

Source: DemandGenReport

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews normally bring the same weight as recommendations from friends and family.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a lawyer or a medical professional.

Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista