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49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews stay without a response. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers
24% of US consumers consider reviews as 'very influential'.
To illustrate the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a legal representative or a physician.
Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Many Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an indisputable impact on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score data show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read a lot more reviews to get a clear view of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
73 Percent Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the statistics appear more authentic which is what the potential clients are looking for. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are helpful and relevant.
Source: Fan and Fuel
Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
89% Of Individuals Prefer To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile browser, people today choose to read reviews on their mobile devices.
Source: Statista
Google Accounts For 57.5% Of All Reviews Throughout The World
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers