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98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers check out Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
82% Of Consumers Visit Review Sites Because They Wish To Purchase A Service Or A Product And Wish To Get The Facts About Business Product Or Services.
Review sites are places that customers go to get the truth about a business, service or item . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'very influential'.
To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them an excellent experience.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Software Reviews Influence Over 98% Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to pick a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of businesses have good and awesome rankings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
89% Of Customers Browse A Businesses Responses To Reviews
Not only do the majority of clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Given that the large bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat clients honorably generally succeed, review websites help ensure of that.
Source: Statuslabs