Visitors Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are clearly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.

Although we now know why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Many Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star rating is the first thing consumers see. Still, users focus on other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There is no way around it. Customers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

83% Of All Young Customers Were Invited To Post A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a business's reputation doesn't affect just the customers. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

82% Of Consumers Check Out Review Websites Because They Wish To Purchase An Item Or A Service And Want To Get The Facts About Business Products And Services.

Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal