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Just 6% Of Customers Don't Trust Consumer Reviews At All
According to customer review statistics, a tremendous 19% of consumers always trust online reviews and never a purchase without reading reviews initially.
Source: Statista
83% Of All Younger Customers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Typically two-thirds of companies have great and outstanding ratings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Over Half Of People Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
Online Item Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly usually succeed, review websites help ensure of that.
Source: Statuslabs
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When consumers have to choose a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a company's reputation does not affect just the clients. Prospective team members also look at rankings and read reviews.
Source: Deloitte
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated material has an unassailable influence on customers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
89% Of Clients Read A Businesses Reactions To Reviews
Not only do many consumers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal