If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Company

This stat is one of numerous that highlight the value of online scores. Now that news of customer fulfillment travels this fast, keeping your consumers pleased is more vital than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star ranking.

Source: Brightlocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well typically flourish, review websites help make sure of that.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

American Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.

Source: Statista

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation doesn't impact simply the customers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

77% Of Consumers Would Certainly Post A Review If They Were Asked

More than a 35% would leave a review to inform others about their client experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'really often'.

Source: Trust You

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a unfavorable or average one.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

89% Of Consumers Read A Companies Feedback To Reviews

Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our buying decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Customer reviews make the stats appear more genuine which is what the potential consumers are trying to find. Almost a 3rd of customers state written reviews are the only function that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel