89% Of Customers Prefer To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, folks choose to read reviews on their cell phones.

Source: Statista

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your customers establishes trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you may expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the basic popularity of a website can just go so far.

Source: Review Trackers

73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the potential customers are looking for. Nearly a third of consumers say composed reviews are the only function that makes them think the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

15% Of Visitors Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of possible customers won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to focus on clients' recommendations online.

Source: Statuslabs

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated material has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically 2 out of 3 businesses have exceptional and good rankings. Just 5% of companies have a ranking below 3 stars.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'extremely often'.

Source: Trust You