88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not affect simply the customers. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients honorably usually succeed, review sites help ensure of that.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have great and exceptional ratings. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Software Reviews Impact Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Given that the huge majority of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

If A Company Makes An Effort To Resolve Issues Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Google Accounts For 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online rankings statistics, we discovered that a business requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs