98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site

Generally, 142 million consumers check out Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation does not affect just the consumers. Prospective team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and score data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two-thirds of companies have excellent and exceptional ratings. Just 5% of companies have a score below three stars.

Source: Brightlocal

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

89% Of Consumers Read A Businesses Replies To Reviews

Not only do most shoppers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your clients creates trust. Even something like reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a physician.

Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

70% Of Customers Choose To Learn About A Business Through Reviews And Articles, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers expect to see some negative reviews.

Source: Capterra

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal