53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Considering that the huge bulk of customers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

72% Of Consumers Won't Take Action Before They Read Some Reviews

No matter how appealing your marketing is, you still require consumer reviews. There's no way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have an enormous effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The better other users describe your service or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you quickly select one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

The Average Review Length Has Gotten 65% Much Shorter Since 2010

At the present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as suggestions from family and friends.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

83% Of Consumers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements pick to take notice of consumers' recommendations online.

Source: Statuslabs