95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

Consumers Might Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The better other users describe your product and services, the more money you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those very same consumers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Over Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is one of many that show the value of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for organizations with a perfect five star ranking.

Source: Brightlocal

83% Of All Young People Were Invited To Give A Review Recently

Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have excellent and outstanding ratings. Just 5% of companies have a score listed below three stars.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the potential consumers are looking for. Nearly a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

United States Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing customers see. Still, users take note of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

74 Percent Of Regional Companies Have At Least One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we found out that a business needs to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal