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91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as guidance from family and friends.
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star score is the first thing customers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats expose that four out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online rankings stats, we discovered that a business needs to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Since They Want To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.
Review websites are places that customers go to get the facts about a product, service or business . Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually succeed, review sites help make sure of that.
Source: Statuslabs
United States Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your consumers establishes trust. Even something like responding to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs
89% Of Clients Browse A Companies Responses To Reviews
Not only do most consumers check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
If They Were Asked, 77% Of Clients Would Most Likely Post A Review
More than a 35% would leave a review to inform others about their consumer experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their decision making process.
Source: Podium