73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be clients are searching for. Almost a 3rd of customers say written reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.

Source: Capterra

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the same weight as suggestions from friends and family.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

83 Percent Of Consumers Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to take notice of clients' suggestions online.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those asked, 80% of clients did give a review. In general, businesses have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics show a business's reputation does not affect simply the clients. Prospective employees also look at scores and read reviews.

Source: Deloitte

Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase probability for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center