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73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more genuine which is what the would-be customers are searching for. Nearly a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
If They Were Asked, 77% Of Clients Would Undoubtedly Post A Review
More than a 35% would submit a review to notify others about their customer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp each month. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Only 6 Percent Of Customers Don't Trust Customer Reviews At All
According to consumer review statistics, a tremendous 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Consumers Could Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'very influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
Since They Desire To Buy A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.
Review sites are places that people go to get the facts about a item, service or business . Because they have actually currently formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
89% Of Customers Choose To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, everyday people choose to read reviews on their phones.
Source: Statista
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your clients creates trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.
As you might expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Since the large majority of customers read reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal