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Only 6% Of Customers Do Not Rely On Client Reviews At All
According to client review statistics, a tremendous 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
The Average Review Length Has Become 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review statistics position customers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the same weight as advice from family and friends.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
89% Of Customers Browse A Businesses Feedback To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
70% Of Consumers Choose To Learn About A Business Through Reviews And Articles, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
United States Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.
Source: Statista
Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
77% Of Clients Would Certainly Submit A Review If They Were Asked
More than a 35% would post a review to notify others about their customer experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
More Than Half Of People Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
People Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone