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Only 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to customer review data, a massive 19 percent of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
82% Of Customers Visit Review Websites Since They Want To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Services And Products.
Users come because they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
15 Percent Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
77% Of Clients Would Certainly Post A Review If They Were Asked
More than a 35% would post a review to advise others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
72% Of Clients Won't Take Action Before They Read Some Reviews
Regardless of how eye-catching your marketing is, you still need customer reviews. There is no way around it. Clients are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually utilize them.
Although we now understand why customer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
Software Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as suggestions from family and friends.
Source: Brightlocal
89% Of Buyers Choose To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, people today choose to read reviews on their mobile phones.
Source: Statista
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista