Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Considering that the huge majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients well usually prosper, review websites help ensure of that.

Source: Statuslabs

63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic popularity of a site can just go so far when it pertains to trust.

Source: Review Trackers

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score data show people value the opinion of peers more than any other material.

Source: Collective Bias

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are basically ads.

Source: Martech Zone

Consumers Could Spend 31% More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

70% Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

The Average Review Word Count Has Gotten 65% Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

95% Of Disappointed Consumers Will Go Back To A Company If A Company Deals With Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Almost a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Just 6 Percent Of Customers Do Not Trust Consumer Reviews At All

According to client review statistics, a massive 19% of customers always trust online reviews and never a purchase without checking out reviews initially.

Source: Statista