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Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to consumer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a purchase without reading reviews initially.
Source: Statista
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
If They Were Asked, 77% Of Consumers Would Certainly Submit A Review
More than a 35% would do it to advise others about their customer encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
15% Of People Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of possible customers won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site
Typically, 142 million customers go to Yelp each month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
The Average Review Length Has Gotten 65% Much Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have excellent and outstanding scores. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
The Majority Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you quickly pick a model that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive impact user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers