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91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
63.6% Of Customers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the basic popularity of a site can just go so far.
Source: Review Trackers
Consumers Could Spend 31% More With A Business That Has Excellent Reviews
Focus on this fact. The better other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the value of being informed. User-generated content has an unassailable impact on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive effect user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics suggest a business's reputation doesn't affect just the consumers. Prospective employees also take a look at ratings and take a look at reviews.
Source: Deloitte
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Communicating with your clients develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you may expect, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business.
Source: RevLocal
If They Were Asked, 77% Of Clients Would Undoubtedly Give A Review
More than a 35% would post a review to inform others about their client encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
89% Of Customers Want To Read Reviews Using Their Cell Phones
Be it via an app or a mobile browser, folks choose to read reviews on their cell phones.
Source: Statista
The Majority Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers have to pick a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
89% Of Customers Browse A Companies Responses To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal