73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the prospective customers are searching for. Practically a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to customer review statistics, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

The Majority Of Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star ranking is the first thing customers see. Still, users pay attention to other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

82% Of Consumers Visit Review Sites Because They Want To Acquire A Service Or A Product And Want To Get The Truth About Business Products And Services.

Review sites are places that people go to get the truth about a product, business or service . Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Regardless of how alluring your marketing is, you still require customer reviews. There is no way around it. Consumers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a lawyer or a medical professional.

Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters