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Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our buying decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are likely to trust a local business.
Source: RevLocal
Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Take note of this fact. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
If A Company Makes An Effort To Fix Problems Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company
Customers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
83% Of All Younger People Were Invited To Leave A Review Recently
Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your consumers creates trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are happy to spend more money with a business.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated content has an indisputable effect on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Because the vast bulk of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be customers are searching for. Almost a third of customers state composed reviews are the only feature that makes them think the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'very frequently'.
Source: Trust You
Since They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.
Review websites are locations that customers go to get the facts about a service, business or product . Because they have actually already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista