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95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Corresponding with your consumers builds their trust. Even something like responding to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million customers check out Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
52% Of Customers Trust A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.
Source: Capterra
More Than Half Of Individuals Aged 25-34 Gave Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Shared On Twitter Can Help Improve Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
89% Of Buyers Like To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile browser, consumers choose to read reviews on their smart phones.
Source: Statista
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to customer review stats, a massive 19% of consumers constantly rely on online reviews and never a purchase without reading reviews first.
Source: Statista
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying preferences.
According to social reviews data, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
73% Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are relevant and useful.
Source: Fan and Fuel