71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

95% Of Disappointed Customers Will Return To A Company If A Business Manages To Solve Issues Rapidly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

74% Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from adequate to improve your site's SERP ranking.

Looking at online scores stats, we learnt that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how tempting your marketing is, you still require customer reviews. There is no skirting around it. Customers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably generally succeed, review sites help ensure of that.

Source: Statuslabs

77% Of Consumers Would Likely Submit A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have a huge impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Practically a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

Positive Reviews Encourage 68% Of Customers To Use A Local Business

Given that the large majority of consumers read reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews stay without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers