Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'extremely often'.

Source: Trust You

95% Of Disappointed Consumers Will Return To A Business If A Business Manages To Fix Problems Quickly And Efficiently

Customers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review

More than a 35% would leave a review to advise others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

Customers Might Spend 31% More With A Business That Has Terrific Reviews

Take note of this fact. The better other users describe your service or product, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and ranking data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

Because They Desire To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.

Users come since they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people read many more reviews to get an idea of how business is actually doing. Don't depend on that figure alone.

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Looking at online rankings stats, we discovered that a company needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra