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A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat customers well normally prosper, review sites help make sure of that.
Source: Statuslabs
Clients Could Invest 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The better other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Majority Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is one of many that illustrate the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients happy is more crucial than ever.
57% of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for services with an ideal five star rating.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential consumers will not even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Software Application Reviews Influence Over 98% Of All Buyers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista