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Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Buying decisions are made quickly.
Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics show a company's reputation does not affect just the customers. Prospective team members also look at scores and read reviews.
Source: Deloitte
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
89% Of Shoppers Want To Read Reviews Using Their Smart Devices
Be it through an app or a mobile browser, clients prefer to read reviews on their mobile phones.
Source: Statista
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider
When consumers need to select a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Many Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other people, you manage to decide on a model that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as advice from family and friends.
Source: Brightlocal
Majority Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating
This stat is one of numerous that show the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more crucial than ever.
57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked just for organizations with a best five star score.
Source: Brightlocal