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The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
Customers Might Invest 31% More With A Business That Has Great Reviews
Take notice of this statistic. The better other users explain your product or service, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
89% Of Buyers Prefer To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile internet browser, everyday people choose to read reviews on their mobile phones.
Source: Statista
53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's buyers are smart and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Due To The Fact That They Desire To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.
Review sites are locations that people go to get the facts about a business, service or product . Due to the fact that they have actually currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Represents 57.5% Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of Consumers Don't Rely On Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads choose to take notice of clients' suggestions online.
Source: Statuslabs
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general popularity of a website can just go so far.
Source: Review Trackers
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very often'.
Source: Trust You
77% Of Customers Would Most Likely Submit A Review If They Were Asked
More than a 35% would submit a review to educate others about their client encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
52% Of Customers Trust A Product More If It Has Negative Reviews Too
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers expect to see some negative reviews.
Source: Capterra
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally 2 out of 3 businesses have good and awesome rankings. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.
Source: RevLocal