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If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review
More than a 35% would submit a review to inform others about their customer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other people with their decision making process.
Source: Podium
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Just 6 Percent Of Customers Don't Rely On Client Reviews At All
According to consumer review data, a whopping 19% of customers constantly rely on online reviews and never a purchase without reading reviews initially.
Source: Statista
Over Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Since They Desire To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.
Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Generally, 142 million customers check out Yelp every month. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
89% Of Customers Like To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, people young and old choose to read reviews on their phones.
Source: Statista
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have excellent and exceptional ratings. Just 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When customers have to choose a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats reveal the general popularity of a website can only go so far.
Source: Review Trackers