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86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Google Represents 57.5% Of All Reviews World Wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews usually carry the very same weight as advice from family and friends.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic popularity of a website can only presume when it comes to trust.
Source: Review Trackers
95% Of Disappointed Clients Will Go Back To A Company If A Company Makes An Effort To Resolve Issues Quickly And Effectively
Clients don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Online Product Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
The Majority Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
The Typical Review Length Has Actually Become 65% Shorter Since 2010
These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Since They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.
Review sites are places that customers go to get the facts about a item, service or business . Since they have actually currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually make use of them.
Although we now understand why consumer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers