Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a massive 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic popularity of a site can only go so far.

Source: Review Trackers

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

73% Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the prospective clients are looking for. Almost a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Income

Businesses that treat clients well generally prosper, review websites help make certain of that.

Source: Statuslabs

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have excellent and awesome ratings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need customer reviews. There is no skirting around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Clients Might Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users describe your product or service, the more money you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone