61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have great and awesome rankings. Just 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a third of customers state composed reviews are the only feature that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your clients builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management statistics indicate a company's reputation does not impact just the consumers. Prospective employees likewise look at rankings and read reviews.

Source: Deloitte

77% Of Customers Would Most Likely Submit A Review If They Were Asked

More than a 35% would leave a review to advise others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their decision making process.

Source: Podium

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use An Organisation

This stat is among numerous that illustrate the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a best five star rating.

Source: Brightlocal

72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews

No matter how captivating your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Company

Consumers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Clients Browse A Companies Reactions To Reviews

Not only do most consumers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal