Due To The Fact That They Want To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Sites.

Users come due to the fact that they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review stats show the basic popularity of a website can only presume when it comes to trust.

Source: Review Trackers

72% Of Customers Won't Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still require consumer reviews. There's no way around it. Customers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Clients don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Business

This stat is among numerous that illustrate the value of online ratings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for services with an ideal five star rating.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and rating stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Given that the large majority of customers check out reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal