60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and score stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Because They Desire To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review websites are places that customers go to get the truth about a item, service or business . Since they have already formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

74% Of Local Companies Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores data, we found out that a company needs to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

89% Of Consumers Want To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, individuals choose to read reviews on their phones.

Source: Statista

If A Business Manages To Fix Problems Quickly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Company

Customers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Majority Of Consumers Won't Use A Company If It Has Less Than A 4 Star Rating

This stat is among numerous that illustrate the value of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for organizations with an ideal five star rating.

Source: Brightlocal

70 Percent Of Customers Prefer To Learn About A Business Through Articles And Reviews, Instead Of Ads

Ads are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to take note of customers' recommendations online.

Source: Statuslabs

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still need client reviews. There's no other way around it. Clients are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

83% Of All Young Clients Were Invited To Leave A Review Recently

Of those asked, 80% of customers did submit a review. In general, businesses have asked 66% of all consumers to post a review on their business.

Source: Brightlocal