If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Service

This stat is among many that highlight the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your consumers happy is more important than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star score.

Source: Brightlocal

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

In recent years reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or a lawyer.

Young people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million customers check out Yelp every month. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective clients are looking for. Almost a 3rd of consumers state written reviews are the only function that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do many customers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats expose that four out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

77% Of Clients Would Likely Post A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

83% Of All Younger People Were Invited To Give A Review Recently

Of those asked, 80% of consumers did give a review. In general, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Most Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews normally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs